gg 卡退款了

看到隔壁帖子说 n26 退款成功。我招行 visa ，我卡已经转到 voxi 了。 重新 ask agent 了，5 分钟就退了，招行目前还没收到。

模板是这个

Subject: Request for Refund of Remaining Credit Balance

Message: Dear GiffGaff Agent,

I have received the notice of service termination for my account (Mobile Number: +447XXXXXXXXX). My number has been disabled / successfully ported out via PAC code on [Date, e.g. 25/08/2026].

I would like to request a formal refund of my remaining paid Airtime Credit balance back to my original payment card.

Could you please confirm:

1. The specific reason for the account limitation;
2. Whether my remaining Airtime Credit balance is eligible for a refund, and the exact refundable amount;
3. The estimated timeframe for processing this refund.

I have re-verified my payment card details in my account settings. Thank you for your assistance.

Best regards, [Your Username/Name]

ask agent 点 这里 联系客服代表 页面

然后 Account details, settings and features - Cancelling my account